Biden Established Hotline for Migrant Children Missed 65,000 Calls

A Biden era hotline for unaccompanied migrant children to report safety concerns left 65,000 calls unanswered between August 2023 and January 2025, as revealed during a House Committee on Homeland Security this week.

Last year, reports emerged that the Biden administration lost track of 300,000 migrant children who were sent to live with poorly-vetted sponsors as Immigration and Customs Enforcement (ICE) was unable to monitor all children in the system.
“Our colleagues are very upset that we’re having this hearing today,” said Representative Eli Crane, “They don’t want to talk about this stuff. They don’t want to talk about the 300,000 kids that we still don’t know where they are.”

President and founder of GUARD Against Trafficking, Ali Hopper, testified that both federal agencies and NGOs have been “hijacked by criminal networks” that have found ways to operate due to the “scale and the mismanagement” of the federal immigration system.

Hopper told lawmakers about the hotline established by the Biden administration which was supposed to assist children in reporting safety concerns, saying, “What this administration found was from August 2023 to January of 2025, 65,000 calls went unanswered. Those calls spanned from complaints about stale bread all the way to being abused.”

When discussing the safeguards put in place to protect the unaccompanied children, Hopper told the committee that post-placement welfare checks were limited to just two phone calls. “If the sponsor didn’t answer, the case was no longer followed up on,” Hopper stated.

One case brought up during the hearing was particularly distressing; a child who had reported adult men coming into his room at night and touching him called the hotline, but just like thousands of other calls, it went unanswered.
Once the Trump administration took office, however, those calls were reviewed and welfare checks conducted. This effort resulted in the sponsor housing the young child being arrested and the child rescued.

Additional witnesses to the Committee outlined how, under the Biden-Harris administration, NGOs received more than $6 billion, including through grants from the Department of Homeland Security (DHS), the Department of Health and Human Services (HHS), and others. Despite the administration losing track of 300,000 children, many of the NGOs and their executives who assisted in placing these children with sponsors, enjoyed substantial revenue and increased salaries.
Julio Rosas, a national correspondent for Blaze Media who has investigated the border crisis and subsequent trafficking situation, addressed the Committee saying:

“The NGOs located along the border were often the first place processed migrants went to after being released by Border Patrol. These organizations helped the Biden-Harris administration avoid the bad optics of released migrants having to be on the street due to the large volume of overcrowding in certain sectors. Even with those efforts, the mass overcrowding still resulted in people sleeping on the streets, sometimes during the winter.

“Ultimately, the goal of these NGOs was to get people to their desired destination within the United States and get them settled in, even though their legal status was far from being secured. I would often see volunteers or staffers at the airport when I left the border guiding these processed migrants to ensure they made their flight. A few times I saw them ushering unaccompanied minors. This is haunting to think back on now knowing Biden’s HHS lost track of thousands of minors once they reached their supposed final destination.

“By having this guaranteed help once they reached U.S. soil, illegal aliens had greater incentive to put their lives in danger by traversing through the Darien Gap and cartel-controlled territory in Mexico. One shelter in El Paso told me in 2023 around 80 percent of the women who came to them had been raped, sometimes in front of their children. This highlights that despite the NGOs having the stated goal of helping these people, their ‘help’ ends up harming the people who used their services. Yes, they made it to the U.S., but at what cost?”

Ms. Hopper raised the alarms further when she pointed out yet another issue with a specific NGO employed to assist these children at the border called Endeavor, saying:

“‘Staff were hired without completed fingerprinting or thorough background checks.’ ‘Male staff were found inside female dorms.’ ‘A contractor led 150 teenage girls, minors in sexually explicit dance routines, teaching them how to twerk. He did it twice—once at the facility’s ribbon-cutting, and again months later—before an on-site compliance officer demanded intervention.’ ‘Children collapsed after being subjected to massive vaccination protocols with no parental consent and no clear medical follow-up.’ ‘Two compliance officers discovered a female housed alone in a dorm who was over 18 years of age. Endeavors was shielding her from ICE. In other cases, UACs on the verge of turning 18 were released early to avoid ICE transfer.’ ‘An Endeavors employee that raised concerns about too many children being sent to a single address was terminated.’ ‘A former ICE employee with a background in case management, serving as a contracted compliance team lead was actively stonewalled from reviewing child placements.’”

Subcommittee on Border Security and Enforcement Chairman Michael Guest detailed how NGOs like Endeavors and others benefited from the border crisis and taxpayer dollars:

“Endeavors received 97 percent of their funding from federal or local grants. They weren’t out raising money; they weren’t out there ringing the bell… They were instead an arm of the federal government in that they received 97 percent of their funding. And then Southwest Key Properties was an NGO that blew past that––99 percent of their funding came from grants from the federal government. And what did these organizations do with that?”

“In 2020, Endeavors reported $52 million in revenue. In 2021, they reported $658 million in revenue––a $600 million increase in a year, with 97 percent of that money coming from the federal government. And then in 2022, they reported a record $1.18 billion from the federal government––or at least 97 percent of that. You talk about how executives for Endeavors padded their pockets, that with this increase in revenue comes an increase in salary, that the compensation for the CEO doubled… In an article from the New York Post, they talk about another one of these nonprofits. They talk about Southwest Key. The headline says, ‘Texas non-profit housing migrant kids took $3 billion in grants from Biden administration and boosted executive salaries up to 139 percent to pull the plug.’”

Thankfully, illegal crossings at the Southern Border have reached zero for the first time since President Trump came into office, which means decreased levels of human trafficking are taking place. Now, the clean up begins as those who have trafficked the vulnerable are being rounded up and the innocent are being rescued.

As for the NGOs who have received taxpayer dollars and have been involved in the crisis, it is high time for increased accountability and for the government to take out the rot and protect the homeland.

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